Phoenix Auto Repair

Sick and tired of being taken advantage of by other shops, I decided to give National a shot, based on the many excellent reviews I read online. I was not disappointed! With other shops, when I get the call with an estimate, it’s usually lot of nonsensical tech-talk and a big bottom line. I usually get off the phone and tell my wife what they told me, and she balks at the estimate and explanation. With Randy at National, he not only spoke to be in terms that I could easily understand, when I reported to my wife how much work he was offering to do for a fraction of the price we’re used to being quoted, she immediately approved! As Randy put it, they passed “the wife test”! Yes they did!!! Randy even picked me up at my house to bring me back to the garage! The invoice I received after the work was done explained in detail (and non-jargon) what they did and how much each thing cost. I think I have finally found a mechanic I can trust to do only the work that’s needed, at a fair price, and with reasonable turnaround. Hallelujah!!!

This group always assesses your auto's needs promptly and secures your approval before they begin work on your auto. You can depend on getting the utmost care for your auto at National Automotive Repair. I highly recommend them!!!

This shop was recommend to me and now I know why. They are excellent. I felt they were professional, did great work and were a fair price. Customer service is excellent. I would highly recommend them myself. I plan to use them again when needed.

Excellent repair & courteous staff. We have gone to Randy's shop for several years and highly recommend them to anyone who needs an honest, trustworthy shop for vehicle repairs.

Great service. Got exactly what I asked for at a good price. No pressured up-selling and my truck runs great. Thank you.

On 6/21/10 I took my car in for a routine oil change. My car was also making a vibration sound upon acceleration. I was told that my car had uneven tire wear and cupping and that I would need new Struts and shocks and also needed to replace my tires. The same shop had just recently replaced my shocks in Jan 5 mos ago. They replaced the shocks because they were under warranty and then I left the shop to get a second opinion. I asked around at work if anyone new someone and I was told about garagefly.com. That's where I found National Automotive Repair and met the owner Randy. Randy and his crew took care of me and I walked away only needing an alignment. I can't say enough about the honesty and the respect Randy has for his customers! I will definately be going there for now on and recommended National Auto Repair to anyone looking for a quality repair shop with integrity and honesty!

Trust is where it's at! This shop continues to exceed all expectations of service, auto knowledge and expertise, and in no way takes advantage of a customer. They are honest and personable and show me in all ways they want my business and want to retain it.

My husband and I have always taken our trucks to National Automotive Repair for repairs. I have been impressed with the customer service and quality of their work. Usually they complete the repair the same day. I highly recommend them, and we won't go anywhere else.

When our jeep broke down in Quartsite, the local mechanic told us it was a head gasket ($2,000). We called Randy at Nat'l Automotive and he offered to come and pick us up and tow us home! He diagnosed it with just needing a new thermostat ($140).He repaired it and had us back on the road the very next day. Nat'l Automotive has earned our trust and our business forever!

My experience with National Automotive is always a positive one. As a single female, who knows nothing about fixing a car, I can always rely on National Automotive to take care of my car repair needs. The honesty and respect given me as a customer is invaluable when dealing with everyone at this establishment. I highly recommend National Automotive to everyone, and will never take my car anywhere else, not even for an oil change.