5

I have been doing business with National Automotive Repair for many years now. Many years ago I owned a VW and it failed emissions. The normal car repair place I went to at the time quoted me $1,500.00 to do the necessary work required to get it to pass. That was worth more than my car at the time. I heard about National Automotive Repair "Randy" and brought it there for a second opinion. Randy told me all I needed was a gas filter. I was doubtful because I expected maybe a lower price but not the price of a fuel filter. I mean that is nothing.... Long story short, he replaced the fuel filter and sure enough my car passed emissions!. I have been bringing my car to National Automotive Repair ever since and that incident and that was many many years ago. I wouldn't let anyone else work on my car.

5

Good service-good prices.Prompt and courteous service. Nothing gets fixed unless it's broken.

5

I was new to the Phoenix area in 2003 and in need of auto repair. I use to do all my repairs, but am now retired and do not have the work space any longer. A friend suggested National Automotive. The car's service engine light was lit. National was able to get me in the very next day. I presumed it was going to be some time before they were through, and left after dropping the car off. National called me withing an hour, to tell me the catalytic convert was toast. They also informed me that the converter was covered under an extended warranty. National took it a step further, they provided me with the service location and name of a contact to get the needed warranty repair done. For this they charged me nothing. National did not hear from me again until summer of 2007. My recently out of warranty Chrysler T&C had AC problems that the dealer had been unable to resolve under warranty, and was once again out of freon. National was able to schedule me for next day service, on short notice. A leaking evaporator buried behind the instrument panel was the problem. I was informed in advance what the repair would cost, and there were no surprises. As of 2/16/2009 the AC is still running like new. August 2008, the T&C's Electronic Control Module just went out. Once again National was there, and put me comfortably back on the road. Need I say it? National Automotive is the first place I call if I've got automotive problems!!!

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